Our Services
Desktop Support
It all begins at the desktop level. We deliver on-location and remote support for users to have the best working experience along with uptime. We also work with 3rd party vendors as your IT liaison to ensure applications function at the level you expect without you having to understand the IT jargon that’s often spoke.
Network and Security
Our system engineers are prepared to handle the installation and configuration of firewalls, routers, switches, access points, and more to ensure you have stable wired and wireless connectivity. We follow best practices in securing network access including proper encryption (when applicable) and remote access. Vortex also design virtual private network (VPN) access for remote connectivity to your office.
Server Deployment
From small business to major enterprise, we will setup and deploy physical or cloud-based servers with Active Directory environments to manage all of your users. Due to the ever-changing nature of server needs, we also handle/support the server-service applications including DHCP, DNS, print, file shares, 3rd party applications, and more.
Office 365 and G Suite Admin
New cloud-based email management is the direction most offices across the world are going to. We can manage your growing email infrastructure with Office 365, G Suite, or migrate your existing Microsoft Exchange deployment over to a more robust cloud infrastructure.
VOIP Phone Deployment
We specialize in design and installation of on premises Voice Over IP (VoIP) phone solutions to ensure the setup is as simple or complex that your office needs. We can also manage the setup and deployment of cloud based solutions with some of the leading companies in the market today.
Strategic Planning and Development
Planning is an integral part in any growth process. Our team can focus on infrastructure redesign and implementation to provide the best solution to meet your company’s needs. This includes demoing new software applications, testing new hardware before bringing it into production, and brainstorming new concepts for better efficiency.
Get Started
Reach out today to get a quote or site survey for IT support.